Contact us

We aim to respond to every email within 24 hours, from Monday to Saturday. For any inquiries, please contact Ardh Client Services at 📩 contact@ardh.world

For wholesale, press, or collaboration inquiries, please select the relevant topic from the drop-down menu below.

For employment opportunities, visit our Careers section.

Your feedback is important to us. Please use the “Your Feedback” topic to share comments or suggestions.

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About us

Ardh is a study of origin.

Its name means earth — the beginning of form, the keeper of memory, the surface upon which every journey leaves a mark. Ardh exists where land, hand, and spirit meet.

It is not guided by trends or time, but by continuity.

THE LANGUAGE OF STORY

At Ardh, garments are not created to explain a story, but to carry one.

Meaning is embedded rather than spoken. Symbols are placed with restraint. Silhouettes are deliberate, weighted, and composed to endure. Each piece feels as though it has been uncovered rather than designed — an object shaped by passage rather than urgency.

The wearer completes the narrative.

What is worn becomes lived.
What is lived becomes memory.

FORM WITH INTENTION

Every proportion, surface, and texture exists for a reason.

Ardh silhouettes are grounded and composed, balancing structure with ease. They are designed to age with dignity — to soften, deepen, and change through wear. Nothing is exaggerated. Nothing is fleeting.

The goal is permanence.

CRAFT AS CONTINUITY

Ardh is built through craft that has outlived generations.

We work with techniques refined over centuries — block printing, hand embroidery, textile layering, metalwork, and surface manipulation — not as ornament, but as language. Each method carries rhythm, patience, and the presence of the maker.

Hands leave traces.
Time leaves weight.

No piece is rushed. No detail is empty.

THE VALUE OF IMPERFECTION

Uniformity is not the measure of quality.

Slight variations in print, stitch, or texture are preserved, not corrected. They mark the difference between replication and creation, between surface and substance.

Each garment holds evidence of its making.

BEYOND FUNCTION

Ardh exists for those who understand clothing as more than use.

It speaks to individuals drawn to restraint, depth, and quiet strength. Those who recognise that what endures does not demand attention — it holds it.

This is not clothing for moments.
It is clothing for passage.

CONTINUITY

Ardh does not arrive.
It continues.

Rooted in the earth, shaped by hand, and carried forward through those who wear it — the journey remains open, unfinished, and undefined.

As all enduring things are.

FAQS

Frequently Asked Questions

Find answers to commonly asked questions.

You can place an order directly on ardh.world.


Simply choose your piece, select your size, and add it to your cart. Once you proceed to checkout, you’ll be guided through a secure payment process to complete your purchase.

Each order confirms your part in Ardh’s journey — your chosen relic will be crafted, prepared, and sent to you with care.

Once an order has been confirmed, it immediately begins its preparation process, and changes or cancellations are not always possible.

However, if your order has not yet been processed for shipment, we will do our best to accommodate your request.

Please contact us as soon as possible at contact@ardh.world with your order number and details.

If your payment is not going through or your order is not completing,

it may be due to:

  • An error in your billing or shipping address.
  • A payment card issue or insufficient authorization.
  • Browser or connection errors.

Try refreshing the page or using a different payment method. If the issue continues, contact us at contact@ardh.world and we’ll assist you in completing your purchase.

Once your order is placed, you’ll receive a confirmation email with your order details.

When your order is shipped, we’ll send you a second email containing your tracking link so you can follow your relic’s journey until it reaches you.

You can also log in to your Ardh account at any time to view your current order status and history.

Standard Shipping

Delivery Time: 5–9 working days from the shipping date.

Details: Delivery costs include all applicable taxes and fees.

Our courier delivers from Monday to Friday during business hours and will make one delivery attempt to the address provided at checkout.

We currently accept Credit and Debit Cards from all major networks. Your card will be charged when your order is shipped.

Registered customers can use Fast Checkout, securely saving their card details to streamline future purchases.

All transactions on ardh.world are protected by advanced encryption (SSL) and secure servers, ensuring maximum safety. For added security, you will be asked to enter your CVV code, and your card provider may request additional authorization, such as a one-time password or

SMS verification.

Our Client Care team may carry out anti-fraud checks and contact you for confirmation before completing the order.

Terms & Conditions

Welcome to Ardh. By accessing or using ardh.world, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General
All products on ardh.world are offered subject to availability.

Ardh reserves the right to modify or discontinue any product without notice.

By placing an order, you represent that you are at least 18 years old and legally capable of entering into a binding contract.

2. Orders
All orders are subject to acceptance and availability.

Ardh reserves the right to refuse or cancel any order at its discretion, including orders that appear fraudulent, unauthorized, or in violation of these Terms.

Prices and product descriptions are subject to change without prior notice.

3. Payment

Payment must be made in full at the time of purchase.

Ardh accepts major credit and debit cards.

Your card will be charged once your order is shipped.

All transactions are secured with advanced encryption (SSL) to ensure safety and privacy.

4. Shipping & Delivery

Shipping times vary by region; standard delivery usually takes 5–9 working days.

Some international shipments may take 10–12 business days.

Shipping costs vary by region and include applicable taxes and fees.

Ardh is not responsible for customs fees or import duties incurred by the customer.

5. Returns & Exchanges

Returns are accepted within 14 days of delivery for online orders.

Items must be in original condition, with tags and relic scrolls intact.

Limited-edition items marked “Final Sale” are non-returnable.

Exchanges can be initiated online via the Ardh website.

6. Intellectual Property

All content on ardh.world, including text, images, graphics, designs, and logos, is the property of Ardh and protected by intellectual property laws.

No part of the site may be reproduced, distributed, or transmitted without prior written permission from Ardh.

7. Limitation of Liability

Ardh is not liable for any direct, indirect, or consequential damages arising from the use of the website or purchase of products.

Ardh does not guarantee that the website will be uninterrupted or error-free.

8. Privacy & Data Protection

By using Ardh, you consent to the collection, storage, and processing of your personal data in accordance with our Privacy Policy.

You may exercise your rights regarding personal data by contacting contact@ardh.world.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the country where Ardh is registered.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

10. Changes to Terms

Ardh reserves the right to update or modify these Terms at any time.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

Orders & Shipping

How can I place an order online?

You can place an order directly on ardh.world.

Simply choose your piece, select your size, and add it to your cart. Once you
proceed to checkout, you’ll be guided through a secure payment process to
complete your purchase.

Each order confirms your part in Ardh’s journey — your chosen relic will be crafted, prepared, and sent to you with care.

Can I change or cancel my order?

Once an order has been confirmed, it immediately begins its preparation
process, and changes or cancellations are not always possible.

However, if your order has not yet been processed for shipment, we will do our
best to accommodate your request.

Please contact us as soon as possible at contact@ardh.world with
your order number and details.

I can’t complete my order — what could be the reason?

If your payment is not going through or your order is not completing, it
may be due to:

·       An error in your billing or
shipping address.

·       A payment card issue or
insufficient authorization.

·       Browser or connection errors.

Try refreshing the page or using a different payment method. If the
issue continues, contact us at contact@ardh.world and we’ll assist you
in completing your purchase.

What is my order status?

Once your order is placed, you’ll receive a confirmation email with your
order details.

When your order is shipped, we’ll send you a second email containing your
tracking link so you can follow your relic’s journey until it reaches you.

You can also log in to your Ardh account at any time to view your
current order status and history.

Shipping & Delivery

Standard Shipping

·       Delivery Time: 5–9 working days from the
shipping date

·       Details: Delivery costs include all
applicable taxes and fees.

Our courier delivers from Monday to Friday during business hours
and will make one delivery attempt to the address provided at checkout.

How does delivery work?

Packages are dispatched from our warehouse and delivered to the shipping
address you provide.

Please ensure someone is available to receive the parcel during delivery hours.

What should I do if my order hasn’t been delivered yet?

If your order hasn’t arrived within the expected timeframe, please
contact contact@ardh.world with your order number.

Our team will promptly assist you in resolving the issue.

Shipping Restrictions

·       Some international shipments may
take 10–12 business days due to distance or customs.

·       Certain regions may have import
restrictions or additional duties, which are the responsibility of the
customer.

 

Payment

·      
What
payment methods does Ardh accept?

·       We currently accept Credit and Debit Cards
from all major networks. Your card will be charged when your order is shipped.

·       Registered customers can use Fast Checkout,
securely saving their card details to streamline future purchases.

·       All transactions on ardh.world are protected
by advanced encryption (SSL) and secure servers, ensuring maximum safety. For
added security, you will be asked to enter your CVV code, and your card
provider may request additional authorization, such as a one-time password or
SMS verification.

·       Our Client Care team may carry out anti-fraud
checks and contact you for confirmation before completing the order.

·

·      
When will
my credit card be charged?

·       Your card will be charged once your order is
shipped
, ensuring your payment is processed only when your relic begins its
journey.

·

·      
Why is the
amount I paid different from the amount of my order?

·       The final charge may vary due to currency
conversion rates, international bank fees, or customs duties
, depending on
your location.

·

·      
Are the
prices inclusive of VAT?

·       Yes. All prices displayed on ardh.world
include any applicable taxes. Additional import duties may apply for
international orders.

·

·      
Will I
receive an invoice for my order?

·       Yes. An invoice will be included in your order
confirmation email
and with the shipment itself.

Shipping Policy

At Ardh, we carefully prepare and deliver each piece as part of its journey — ensuring that every relic reaches you safely and respectfully.

All orders are dispatched from our ateliers and warehouses with care. Our couriers deliver from Monday to Friday during business hours. Couriers will make one delivery attempt to the shipping address provided at checkout. No additional duties or fees will be charged upon delivery.

Standard Shipping (Pakistan)

  • Free nationwide shipping
  • Estimated delivery time: 2–7 busines days

International Shipping

  • Free shipping on orders over $499 USD
  • Shipping charges (if applicable) are calculated at checkout
  • Estimated delivery time: 4–7 business days
  • Certain regions may require 7–12 busines days due to customs clearance, distance, or local processing.

Please note: Import duties, customs fees, or local taxes (if applicable) are the responsibility of the recipient.

Processing Time

  • Orders are typically processed within 24–48 hours
  • During peak seasons or high-volume periods, processing may take 2–5 business days

You will receive a confirmation email once your order has been dispatched.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can follow your relic’s journey until it reaches you.

 

Delivery Instructions

  • Please ensure someone is available to receive the package during delivery hours.
  • Fragile or limited-edition pieces may require a signature upon delivery for security purposes.

 

Shipping Restrictions

  • Certain regions may have import or shipping restrictions.
  • We reserve the right to refuse shipment to locations where delivery is not feasible.

 

Returns & Exchanges

We offer a 14-day return or exchange policy from the date of delivery.

To be eligible:

  • Items must be unworn, unused, and in original condition
  • Repack the item in its original (or similar secure) packaging
  • Attach the provided pre-paid shipping label (ensure previous labels are removed or covered)

Refunds or exchanges will be processed once the item has been received and inspected.

 

For further assistance, please contact us at:
contact@ardh.world

Return Policy

Ardh offers a 14-day return or exchange policy from the date of delivery for online orders.

To be eligible:

  • Items must be unworn, unused, and in original condition
  • Complete the Return Form within 30 day from the delivery date.
  • Repack the item in its original (or similar secure) packaging
  • Attach the provided pre-paid shipping label (ensure previous labels are removed or covered)
  • Contact your courier to arrange a pick-up or drop off your return at the nearest location.

Refunds or exchanges will be processed once the item has been received and inspected. All returns must be shipped from the same country or region where the order was purchased.

Once your return arrives at our ateliers, our Quality Assurance team will verify the items before accepting the return. This process usually takes 3–7 business days. Once accepted, you will receive an email confirming your refund or the shipment of your exchange.

Exchanges

Exchanges can be initiated online through our website.

  • If you decide to return an order online, you may place a new purchase simultaneously.
  • Refund timing will depend on the payment method used for the purchase.

Lost or Missing Documentation

  • Lost Return Label: Contact contact@ardh.world to receive a new label.
  • Lost Proof of Purchase: Contact contact@ardh.world, and we will assist you.

Return Status

You can check the status of your return via the Follow Your Return page or inside your Ardh account if you were logged in during purchase.

Other Considerations

If you decide to keep your order after submitting the Return Form, you do not need to contact us — your request will automatically expire after 14 days.

Returns from different orders cannot be combined to ensure timely processing.